Rescheduling & Cancellation policy

Your appointment is very important to us and it is reserved especially for you. We realize that there are many things that can come up in peoples day to day lives.
While truly sympathetic, when a client cancels without giving enough notice, they prevent another client from being seen
To ensure a fair cancellation process, please provide at least 48 hours notice for any cancellations.
Cancellations made between 48 and 24 hours prior to the scheduled appointment will incur a 50% cancellation fee.
Cancellations made within 24 hours of the scheduled appointment will be subject to a 100% cancellation fee.
No shows will also be charged 100% of service price.

Late arrivals policy

The time the client makes an appointment for is the time we expect to begin the massage. For this reason we would appreciate our clients to arrive around 5 minutes before the appointment time.

New and existing medical conditions

It is the responsibility of the client to keep the massage therapist informed of any medical treatment currently being taken, and to provide written permission from the physician, chiropractor, physical therapist, etc. for the massage if required. The client must also keep the massage therapist informed of any changes in health conditions. There are many medical conditions for which massage is contraindicated, so it is crucial that I am informed


All therapies at De Massage artiest are professional there will be NO sexual contact or conduct at any time. Should a client behave in a manner that violates this professional boundary ,the session will be ended and the client will still be required to pay for the session in full and will be asked not to come back.


Any prepaid massages that get cancelled after scheduling and before the 24 hour cancellation policy will be refunded .